Position Title:
Veterans' Financial Aid Specialist

Portland Community College, Sylvania Campus

Job Post Website Address:

Salary Range:
$46,997 to $48,404

Deadline or Close Date:

Job Location - City, State:
Portland, OR

Position Description:
The PCC Veterans Education Benefits Office is a dynamic team of 5 staff dedicated solely to serving veterans and students with Veterans benefits in pursuit of their higher education goals. PCC is the largest community college in Oregon, and we support students on 4 campuses and remotely in collaboration with PCC's Financial Aid Office, Veterans Resource Centers, Student Accounts, and other college partners. See the classification description for additional information: https://www.pcc.edu/hr/employment/classified-jobs/veterans/

Candidate Profile:

These qualifications, skills and abilities are critical for success in this position. Throughout the screening process, you will be evaluated based on the demonstration of these qualifications.

  • Experience with a higher education Student Management System
  • Familiarity with VA Education Benefit Programs
  • Proven success delivering service to students in a higher education environment
  • Demonstrated ability to work with regulations in a compliance environment
  • Open to constantly learn and adapt to changing VA and institutional rules, operations, systems
  • Ability to schedule and prioritize multiple job priorities
  • Demonstrated ability to work both individually and collaboratively as part of a team
  • Skill working with and explaining account statements 

Minimum Qualifications:

To be considered, your application must demonstrate these minimum qualifications. (Experience is calculated based on the start and end dates you provide multiplied by the number of hours per week worked). 

  • Associate’s degree in business, social science or related area. (Note: Experience performing the duties of the job may substitute for the degree requirement on a year-for-year basis.)
  • Two years’ experience providing technical assistance and guidance to others, working with complex procedures and regulations, analyzing and interpreting data, and records management (both electronic and hard copy)
  • One year of the above experience must be in a college setting
  • Must have good communication skills to effectively interact with a variety of people. 

Preferred Qualifications:

  • Experience with Ellucian Banner
  • Experience or working knowledge of VAOnce software
  • Familiarity with community college student trends and needs  
  • Experience Coaching or advising students about educational programs or college financing
  • Experience working with veterans or knowledge of veterans’ issues
  • Familiarity with providing documentation for compliance survey or audit

Working Conditions and Physical Requirements:

Work is performed in an office environment with some exposure to noise. Exposure to a video display terminal will occur on a regular basis. Some evening and Saturday work is necessary on a rotational basis. Job demands can be difficult due to heavy work flow, the meeting deadlines, continual interruptions, changing regulations and competing priorities. 

Apply: https://pcc.csod.com/ats/careersite/JobDetails.aspx?id=962&site=10  

Portland Community College complies with the Oregon Veterans' Preference in Public Employment law which provides qualifying veterans and disabled veterans with preference in employment. You will be given instructions during the application process to claim Veterans' Preference in the recruitment of this position, and to provide the documents required for verification of eligibility. Please do not send your documentation to the hiring manager directly.

For verification of eligibility, please submit the following documentation: 

  • Veterans: DD214
  • Disabled Veterans: DD214 and Letter from the Department of VA 

Portland Community College is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected class.