Position Title:
Financial Aid Counselor

University of Oregon

Position Contact Phone:

Job Post Website Address:

Salary Range:
$40,000 - $44,000

Deadline or Close Date:

Job Location - City, State:
Eugene, OR

Position Description:
Reporting to the Associate Director for Advising, this position is responsible for a variety of Financial Aid advising, outreach, and administrative functions. This position requires the ability to communicate effectively with students, staff, and other clients from a variety of backgrounds and cultures. The responsibilities of this position require the incumbent to have the ability to learn quickly and work effectively in a fast-paced, high volume office. Due to the sensitive nature of financial aid, the incumbent must have the demonstrated ability to be assertive, while exercising tact and empathy in communicating information about processes and outcomes.

Counseling, supervision, and computer-based duties require the incumbent to generally be in the office from 8am-5pm Monday-Friday. Additional hours may be needed to accommodate university outreach, or for attendance at training, workshops, and conferences.

This position has been identified as being local, with daily commuting to Eugene, but may have a limited option to occasionally work remotely. All adjusted work arrangements require supervisor and leadership approval.

Minimum Requirements:

  • Bachelor's degree or equivalent combination of skills, experience, and education• One year of experience in student financial aid, student affairs, counseling, or related fields.
  • Experience providing quality customer service• Must not be in default on title IV loans

Professional Competencies:

  • Demonstrated understanding of issues facing diverse groups (e.g. low-socioeconomic, first-generation, underrepresented students of color, non-traditional, and under-prepared individuals).
  • Demonstrated strong written and oral communication skills.
  • Demonstrated high-level organizational skills with the ability to prioritize and multi-task effectively in a fast-paced, detail-oriented, and time-sensitive environment.
  • Diligently attends to details and completes detail-oriented tasks with a high degree of accuracy
  • Recognizes situations that warrant initiative and moves forward without hesitation to resolve issues, problems, or situations.
  • Ability to anticipate next steps and execute independently.
  • Demonstrated proficiency with MS Office Suite (or similar). Ability to produce professional correspondence, documents, data reports, and presentations.
  • Demonstrated ability to work collegially and collaboratively with diverse internal and external constituencies.

Preferred Qualifications:

  • Master’s degree.
  • Experience in higher education and student financial aid.
  • Spanish-English fluency, both verbally and in writing, with a strong preference for native Spanish speakers.