Position Title:
Financial Aid Advisor (2 positions)

Rogue Community College

Position Contact Name:
Jill Galusha

Position Contact Email:
[email protected]

Position Contact Phone:

Job Post Website Address:

Salary Range:
$18.56/hr (Group 6)

Deadline or Close Date:

Job Location - City, State:
Grants Pass, OR

Position Description:
Provides welcome, information, intake, status, and referral services to current and prospective students. Acts as central point of contact for in-person, phone, email, and web-based student service, especially regarding financial aid. Advocates for needs of students, teaches students to access self-service College resources. Communicates and acts in accordance with applicable federal and state regulations and institutional policies and procedures.

  • Accurately processes incoming student forms and documents
  • Updates reference guides and self-service tolls, scans and copies documents, etc.
  • Instructs students in use of online resources; assists students using online and in-person systems
  • Explains and provides information on how institutional policies and academic progress may affect student financial aid
  • Assesses and communicates financial aid file status information to students
  • Assists students in understanding account balances, payment obligations, options and deadlines, and consequences. Interpret collection policies and procedures to students
  • Maintains confidentiality and security of protected student information in accordance with FERPA guidelines
  • Serves as a student advocate, as appropriate, regarding account resolution
  • Performs other duties as assigned

See full position description at job posting website.