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Position Title:
Financial Aid Advisor (2 positions)
Institution:
Rogue Community College
Position Contact Name:
Jill Galusha
Position Contact Email:
[email protected]
Position Contact Phone:
541-956-7005
Job Post Website Address:
https://www.schooljobs.com/careers/roguecc/jobs/2959564/financial-aid-advisor
Salary Range:
$18.56/hr (Group 6)
Deadline or Close Date:
02/19/2021
Job Location - City, State:
Grants Pass, OR
Position Description:
Provides welcome, information, intake, status, and referral services to current and prospective students. Acts as central point of contact for in-person, phone, email, and web-based student service, especially regarding financial aid. Advocates for needs of students, teaches students to access self-service College resources. Communicates and acts in accordance with applicable federal and state regulations and institutional policies and procedures.
- Accurately processes incoming student forms and documents
- Updates reference guides and self-service tolls, scans and copies documents, etc.
- Instructs students in use of online resources; assists students using online and in-person systems
- Explains and provides information on how institutional policies and academic progress may affect student financial aid
- Assesses and communicates financial aid file status information to students
- Assists students in understanding account balances, payment obligations, options and deadlines, and consequences. Interpret collection policies and procedures to students
- Maintains confidentiality and security of protected student information in accordance with FERPA guidelines
- Serves as a student advocate, as appropriate, regarding account resolution
- Performs other duties as assigned
See full position description at job posting website.
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