Position Title:
Director of Financial Aid

University of Western States

Position Contact Name:
Angela McLemore

Position Contact Email:
[email protected]

Position Contact Phone:

Job Post Website Address:

Salary Range:
$72,000 - $80,000 annually, commensurate with experiences

Deadline or Close Date:

Job Location - City, State:
Portland, Oregon

Position Description:
The Director of Financial Aid is responsible for:

  • The administration of student financial assistance programs
  • Formulation of department policies and procedures
  • Communication with student and staff
  • Budget planning and implementations
  • Supervision of financial aid staff

Key Responsibilities:

  • Maintains current knowledge of federal and state policies, regulations, laws and best practices in regard to student financial aid.
  • Monitors regulatory changes, evaluates impacts on the University of such changes, communicates impacts to relevant departments and individuals, and coordinates the University’s response to ensure compliance.
  • Develops and implements policies and procedures for the operation of student financial assistance programs in accordance with applicable laws and regulations.
  • Manages all aspects of the financial aid office’s operations
  • Satisfactory academic progress
  • Collaborates with technical services and other relevant departments to ensure successful implementation and maintenance financial aid management software as well as integration with enrollment and academic information systems.
  • Manages timely and accurate institutional and regulatory reporting requirements
  • Institutional Annual University Appraisal
  • Ensures that the communication and interaction between the financial aid office and related administrative service departments including admissions, student support services, registrar, and business offices is effective, clear, accurate, and concise.
  • Manages scholarship awarding process and other projects as assigned.

Employee Supervision:

  • Accomplish department/division objectives by supervising employees and monitoring their progress and performance.
  • Maintain departmental staffing by recruiting, selecting, orienting, and training employees and developing personal growth opportunities.
  • Develop employees within their roles via coaching, counseling, and disciplining employees.
  • Conduct regular check-ins with all direct reports to monitor performance, track progress on the completion of work duties and responsibilities and discuss successes and challenges. •Conduct annual performance evaluations for all direct reports.
  • Maintain safe and healthy work environment by establishing and enforcing organization standards and adhering to legal regulations.

The following Core Values are integral to working at UWS. All employees, regardless of their position within the university, are expected uphold the Core Values and demonstrate associated competencies.

Best Practices - We maintain high standards by using and integrating evidence across multiple disciplines. To accomplish this, We:

  • Seek out and use relevant data to inform our decision-making.
  • Incorporate peer-reviewed research and professional experiences into academic discourse and patient care.
  • Promote student learning through excellence in instruction and assessment.

Curiosity - We are innovative, open minded, and forward thinking. To accomplish this, We:

  • Approach our work with curiosity, inquisitiveness and willingness to think outside the box.
  • Value and consider new ideas and ask, “What if...?”
  • Remain open to change in order to advance and improve.

Inclusiveness - We are respectful, mindful, and welcoming of different ways of being, thinking, and doing. To accomplish this, We:

  • Actively listen to diverse perspectives and value different viewpoints and experiences.
  • Promote the equity of ideas, resources, power, and identity for all.
  • Gather information and input from diverse groups to develop a common vision, improve policies and practices, and advance institutional goals.

Professionalism - We are responsible, respectful, and accountable. To accomplish this, We:

  • Demonstrate civility in all our interactions, especially when there are disagreements or differing opinions.
  • Take ownership of our speech, conduct, demeanor, and deliverables.
  • Adhere to established policies, procedures, agreements, and deadlines.
  • Act as thoughtful stewards of the university and its resources.

Student-Focus - We work for the common good of students’ academic and professional success. To accomplish this, We:

  • Incorporate student feedback to improve academics and university services.
  • When making university decisions, we ask: What effect will that have on students?
  • Seek to understand the students’ experience through their eyes.

Whole-Person Health - We promote physical, mental and emotional wellness in all facets of the UWS experience. To accomplish this, We:

  • Intentionally cultivate environments that support work-life balance.
  • Consider personal and community wellness in decision-making.
  • Maintain rigorous academic standards while supporting the health and well-being of our students.
  • Include a range of health modalities in the classroom and clinic.