Director of Financial Aid

Post Date: 9/11/2017
Institution/Agency: Lane Community College

Job Information:
Title: Director of Financial Aid
Institution: Lane Community College
Website Address:
Salary: $70,396-$89,175 annual salary
Location: Eugene, OR
Deadline Date: Until Filled
First review date of applications will be September 14th, 2017. Subsequent review dates will be based upon department need.

The College seeks an experienced financial aid leader with a record of successful change management experience to be the Director of Financial Aid reporting to the Dean of New Student Transitions. The director will serve as a member of the Student Affairs Management team, and will serve on a variety of campus committees; especially those focused on enrollment, retention, progression, and completion.

The Director of Financial Aid will be a solid mentor and a hands-on leader/manager of a financial aid team of 12.5 employees, including a project coordinator, a project specialist, financial aid advisors, financial aid representatives, and one .49 FTEadministrative support specialist. The Director is responsible for the management of all federal, state, and institutional financial aid programs and administers a Financial Aid program budget in excess of $40 million and manages a departmental budget of over $1 million.

The Director will be a technologically savvy financial aid professional that will support student enrollment and success by identifying innovations in the delivery of financial aid that maximize both organizational and technological resources and improve the customer experience for Lane financial aid recipients.

The Director will participate in campus-wide enrollment and student success initiatives, drawing upon their expertise delivering financial aid in a manner that promotes student persistence and moves them toward successfully completing their collegiate goals.

The Director will embrace state-of-the-art best financial aid practices and will be well-connected to state, regional and national organizations and professionals in the financial aid industry. The Director will possess excellent communication and organizational skills, be a visionary, and will promote and achieve the central goals of the College’s Strategic Directions.

Essential Functions


-Facilitate the delivery of federal and state financial programs.

-Develop and supervise financial aid team through coaching, mentoring, facilitating, and professional development.

-Promote the college vision, mission, values and strategic directions; enhance and support student enrollment and success; ensure collaborative, integrated and effective practices.

-Collaborate with Student Affairs Leadership to ensure integrated, fiscally sustainable practices that promote quality instruction and student success.

-Promote and foster collegiality; initiate and/or support change, creativity, and innovation processes.

-Promote development and implementation of diversity initiatives; facilitate staff participation in college-wide diversity initiatives.

-Ensure compliance with regional accreditation policy and standards on instruction and student services.

-Utilize new technologies and web based tools to improve financial aid application and disbursement processes.


-Lead financial aid services and programs to ensure effective enrollment management and the development and assessment of student recruitment and retention strategies.

-Leverage financial aid team skills to advance department goals.

-Professionally represent the College at local, state and national levels.

-Supervise the coordination, preparation and submission of reports required by local, state and national agencies.

-Identify and participate in opportunities for individual professional development.

-Actively support affirmative action goals and equal opportunity efforts at individual, divisional and college levels; facilitate effective recruiting and retention of a diverse workforce.

-Manage and monitor financial aid departmental budget in collaboration with college leadership utilize data in decision making to ensure effective, efficient and sustainable use of resources.

-Manage employment and termination actions, recruitment process, assignment, supervision and evaluation of staff in collaboration with Executive Team and Human Resources.

Equity and Inclusion

-Demonstrate Lane’s core value of social justice by ensuring such as respect, inclusiveness, reflecting, valuing of cultural and personal differences, are the basis of employee interpersonal communications and relationships in all position responsibilities. This is done regardless of age, color, disability, gender, gender identity or expression, social class, marital status, national origin, race, ethnicity, religion, sexual orientation, veteran’s status, nationality, age, language, origin or employment status.

-Evaluate and maintain ADA compliance and appropriate access to persons with disabilities in order to provide for the success of students and staff with disabilities.

Financial Aid Program Management

-Administer financial aid programs within federal and state regulatory requirements; develop institutional policies and procedures supporting compliance and the needs of Lane students.

-Manage institutional eligibility issues and maintain program participation with the U.S. Department of Education; develop funding formulas and awarding plans that maximize student benefits within available resources.

-Serve as a leader and member of internal committees and councils involved in governance of the institution; represent Lane in state, regional, and national higher education and financial aid organizations.

-Represent community college and financial aid opportunities to members of the community, including prospective students and their families, civic organizations, high schools and government and non-profit social services agencies.

Knowledge, Skills, and Abilities:

Knowledge of:

-Comprehensive detailed knowledge of the legal, statutory, regulatory and internal policy requirements of financial aid administration; thorough working knowledge of the use of Federal, State, and automated systems and the technical and process elements that support the delivery of financial aid to students.

-Thorough working knowledge of basic financial accounting and fiscal issues and the College student service systems and processes such as financial processes, HR management and processes, labor relations, higher education legal issues; the interdependence of academic and student affairs; college policies, public relations and technology; student judicial processes; demonstrated understanding of higher education instructional and student affairs processes, challenges and opportunities; disability, mental health, and other student access issues.

Skill in:

-Collaborative and participatory decision making utilizing the efforts of others, analysis, organization and administration; problem solving; interpersonal relationships; communication, coaching, mentoring, team building, recognition and collaborative leadership; facilitation and conflict resolution and negotiation; demonstrated cultural competence; crisis intervention and management; direct, open, clear and concise communication both verbal and written; skillful and active listening; meeting facilitation; management of complex budget; planning skills, vision and initiative to anticipate and manage rapid institutional and technology changes.

Ability to:

-Effectively lead, guide and encourage staff; be a visionary and transactional leader; initiate and implement best practices; manage a high degree of complexity, including ability to address multiple projects and issues at the highest level of the organization; collaborate with collective bargaining units; foster and promote a respectful environment by interacting positively with students, staff and other members of diverse communities; use and promote computer technology to enhance learning; promote an environment of innovation and creativity; work with community organizations and other institutions; implement outcomes and assessment in the learning process; advocate for Enrollment and Student Financial Services and more specifically the financial aid team, within the College and community at large; demonstrate an active collegial, cooperative workplace; relate interpersonally with students, staff and the public; promote a strategic vision for areas of responsibility; demonstrated ability to build systems that promote communication and transparency.

Required Education:
-Masters Degree or equivalent terminal Professional Degree.

Required Experience:

-Five (5) years of financial aid experience, which includes at least three (3) years of progressively responsible management experience.

-Demonstrated participation in state, regional and national training and financial aid professional organizations.

Preferred Education

-Doctoral Degree in Higher Education Leadership, Business Administration, Finance, or a related field.

Preferred Experience

-Experience with Community College Federal/State Financial Aid

-Bargaining Unit (union) experience

-Budget planning and development

-Higher Education instruction and Student Affairs experience

-Experience with under-served and non-traditional students

Electronic Resumes: Yes
For complete information and instructions, please go to and apply online. Note that official or unofficial transcripts are required.

Contact Information:
Name: Amanda Blunt
Title: Human Resource Analyst
     Lane Community College
     3000 East 30th Avenue
     Eugene, OR 97405
Phone: (541) 463-5112
Fax: (541) 463-3970

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